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What Happens to Unclaimed Ashes?

Most families collect a loved one's ashes following cremation, but occasionally ashes remain unclaimed for extended periods.

Quick Answer

Crematoriums will usually store unclaimed ashes for a period of time before following procedures set out in their policies and the instructions provided during the cremation arrangements.

 

How Long Are Ashes Kept?

Retention periods vary between crematoriums.

Many facilities:

  • Contact the family 
  • Attempt to confirm instructions 
  • Store ashes safely for a reasonable period
What Is Included in a Direct Cremation Service?

What Happens If Nobody Collects Them?

Depending on the circumstances, ashes may be:

  • Scattered in a memorial garden 
  • Interred in a dedicated area 
  • Managed according to written instructions 

 

Why Do Ashes Become Unclaimed?

Common reasons include:

  • Family disagreements 
  • Changes of address 
  • Lack of contact details 
  • Unclear instructions 

Frequently Asked Questions

Here are some frequently asked questions we receive.

Sometimes, depending on the crematorium’s policy.

Only according to the instructions and procedures in place.

In some situations, yes.

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