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How to Inform a Bank About a Death

Bereavement Support Guides

One of the most important practical tasks after a death is notifying the deceased's bank or building society.

What Happens When a Bank Is Notified?

The bank will usually:

  • Update its records 
  • Restrict access to certain accounts 
  • Explain the next steps 

 

Information Usually Required

You may need:

  • Death certificate 
  • Account information 
  • Identification 
  • Probate documentation (if applicable)
How to Close Accounts After a Death

Joint Accounts

Joint accounts are often treated differently from sole accounts.

The surviving account holder may continue to have access, depending on the account terms.

 

Funeral Expenses

Many banks will consider releasing funds directly to pay funeral costs before probate is granted.

 

Tips for Managing Bank Notifications

  • Contact banks promptly 
  • Keep copies of correspondence 
  • Ask for written confirmation 
  • Maintain a list of accounts 

Frequently Asked Questions

Here are some frequently asked questions we receive.

Usually sole accounts are restricted.

This depends on the bank’s procedures.

Not necessarily.